To exchange you need to send the product to us and the team will send the exchanged product post the product inspection.
Our complaint resolution process is designed to ensure fast and efficient resolution. While we always aim to provide you with great customer service, we understand that there will be times when you may wish to express dissatisfaction with our products, services, staff or policies.
Hopefully, you will find the answer to your query, but if you don’t, please feel free to contact us and we promise we will do our best to resolve your concern.
- You can drop us an email at [email protected] .
- At first contact, you will be addressed by one of our customer service personnel. Our Customer Service personnel are empowered to resolve all issues and complaints by making fair and reasonable customer service decisions.
- For every issue, we will give you a reference number for future references,
In the rare event when you are still dissatisfied with the resolution provided, please raise your concern to our Senior Manager at [email protected].
In order to ensure that we are able to address your query effectively, please quote the reference number provided to you.
The Senior Manager will review the dispute and respond within 1 business day.
Business Development & Partnerships
ColorCherry – Fashion TrendSetter
1st Floor, 1st Floor, Arya Hub Mall, WhiteField, Bengaluru (Bangalore) Urban, Karnataka, 560066